Industry Insights

This area includes podcasts, Steve's weekly column "Secrets of The Ultimate Toolkit Revealed" and insightful industry webinars.

Ten Minute Tix Talks Podcast

Every week, Steve DeLay or Michael Brinkman interviews an industry professional about an idea they've implemented to sell more tickets. These podcasts are no more than ten minutes so you can take the idea and implement it quickly without having to spend an hour listening.

Listen to current and archived Podcasts below:

Steve Patterson – Innovative CEO, President & Athletic Director (Apr. 26, 2021)
Ryan Robbins – VP of Alliance Partnerships / Hall of Fame Resort & Entertainment Company (Apr. 19, 2021)
Maria Troje Poitras – Vice President, Customer Service & Retention / Minnesota Wild (Feb 23, 2021)
Chris Carmichael – VP Ticket Operations & Client Services / Orlando Solar Bears (Feb. 15, 2021)
Rich Bello – Director of Team Business Development / ECHL (Feb. 9, 2021)
Chris Schwab – Sr. VP & Assistant GM / St. Paul Saints (Jan. 25, 2021)
Jenna Byrnes – Sr. Vice President / Oklahoma City Dodgers (Jan. 7, 2021)
Molly Uphoff – Season Ticket Sales & Service Manager / Florida Everblades (Dec. 7, 2020)
Packy Moran – Lecturer / University of Iowa Sport and Rec Management (Nov. 30, 2020)
Kacy Harmon – Director of Ticketing / Wells Fargo Championship (Nov. 23, 2020)
Jon Bodnar – Senior Director, Ticket Sales / Trenton Thunder (Nov. 16, 2020)
Karl Feak – Assistant AD for Marketing & Fan Development / UNLV (Nov. 9, 2020)
Brandon Hays – Assistant AD / Northern Kentucky University (Nov. 2, 2020)
Kyle Waters – SVP of Ticket Sales & Service / Seattle Storm (Oct 26, 2020)
Justin Ramquist – Associate VP of Ticket Sales / Indiana Pacers (Oct 19, 2020)
Bob McLane – Senior VP of Ticket Sales / Lakewood BlueClaws (Oct 12, 2020)
Aaron Lawton – CEO / Counties Manukau Rugby Football Union (Oct 5, 2020)
Matt Harper – VP of Ticket Sales / Pawtucket Red Sox (Sept. 21, 2020)
Jon Stephenson – VP of Business Development / Wilkes-Barre Scranton Penguins (Sept 14, 2020)
Dwight Covington: Director of Athletic Ticket Sales / Furman University (Aug 24, 2020)
Jon Spoelstra: Co-Author of The Ultimate Toolkit (Aug 4, 2020)

Videos & Webinars:

The Ultimate Toolkit Weekly Column